Recent Commercial Posts

8 Things to Consider Before Filing Commercial Fire Damage Claim

7/18/2019 (Permalink)

If you’ve just experienced commercial fire damage, you’ve probably already filed a claim with your insurance company. Before you get too far into the claim process, there are some important points to consider.

There’s a lot of “fine print” in the handling of these situations that some insurance companies won’t necessarily bring to your attention on their own. Having a solid understanding of the process, will help ensure you protect your own interests in the commercial fire damage claim. 

Below are 8 important points to consider:

1. Normally for water damage you send the insurance company documentation of the damages. But how do you do this for items or property that has been destroyed by fire damage? Are there good “before” pictures of the same space, on your phone or website, that you can compare with the “after” photos of the damage? Does your bank have record of the blueprint from when they helped you finance the property?

Does your business account have record of furniture, equipment, etc. that you purchased for the space? These would be good places to start, but you’ll want to ask your adjuster/agent for more specific protocol and requirements.

2. Is it a good idea to make repairs and restorations yourself? Your insurance company will pay less, but your premium may not increase as much. Weigh the costs and benefits of each option.

3. How did smoke or water from fighting the fire affect your electronics, equipment, and structural integrity. How do you claim those damages to trigger better coverage?

4. When making repairs, make sure your insurance company does not cut corners by using companies or contractors that repair with materials containing lead and asbestos. That could lead to greater costs and health risks down the line

5. Find out how your policy addresses code coverage and Green building upgrades.

6. If your coverage is limited, what can you do about it? How can your agent or a public adjuster help?

7. During the claims process, your insurance provider may engage a forensic accountant. Find out their role, which financial statements you are required to produce, and why. You should also ask if you can, and should, recast your financial statements. Don’t hesitate to get input from an accounting professional you trust, as well as your agent.

8. Find out what can be included as extra and expediting expenses, and what the difference is.

By

Commercial Fire Damage? Call Us Today – (954) 748-7887

Odor Removal Options

7/17/2019 (Permalink)

Odor removal is a critical part of almost any restoration job. There are a variety of options available from masking agents to foggers to ozone and hydroxyl generators, and so on. Today, there is a rather big inner-industry debate being waged over the benefits and dangers of those latter two options. There is a clear advantage to using machines to eliminate odors from spaces and items rather than simply trying to mask them. 

This time around, odor removal experts are taking the stand to talk odor removal science to help you make an educated decision about which technology is right for your company.

Meet the Experts

What is the basic science behind your technology?

DH: Ozone is created when oxygen molecules (O2) are ‘sliced’ in half; the single oxygen atoms (O1) bond with ambient O2 molecules, creating ozone (O3 molecules). Ozone generators also produce ozone using these two principles- UV light and Corona Discharge.

RM: Manmade ozone is produced by two separate processes. One is with UVC ultraviolet light in the 185-nanometer wavelength. The second process is called corona discharge, which produces higher concentrations of ozone than UVC, for faster deodorization. Titan produces hydroxyls by subjecting humidity in the air to UVA light in the 365 to 385 nanometer wavelengths in the presence of a catalyst, usually titanium dioxide. This photocatalyst process splits an H off of H2O leaving OH – hydroxyl and an H.

TM: The Odorox technology was patented because it is the only process able to produce hydroxyl radicals that exit the chamber of the machine to eliminate odors not just in the air, but more importantly, odors that have been adsorbed by contents and structures. This is done by using multiple high energy ultraviolet lights inside the chamber of the hydroxyl machines. It converts water naturally found in the air to hydroxyl radicals, as well as oxy and peroxy- radicals that exit the machine. The hydroxyl radicals that exit the machine are able to eliminate odors, not mask or otherwise cover them up, by disassembling all of the odor molecules including those found deep inside porous materials.

How effective is your respective technology at removing the most common odors restorers see – like smoke, mold, biohazard waste, etc?

DH: The way ozone permanently neutralizes odors is by oxidation. The third oxygen atom in the molecule is loosely bonded to the stable O2 molecule, detaching itself from the O2 when it comes into contact with a receptive odor molecule. This permanently alters the molecular structure of the odor molecule, rendering it odorless. It doesn’t simply cover/mask odors with another odor, it basically removes the odor from existence. 

RM: Ozone is faster than hydroxyl at removing odors but must only be used in un-occupied areas. Ozone is great at removing any organic gaseous compound once the source has been removed. Ozone is great for use on mold, mildew, smoke, VOCs, bacteria, virus, etc… Titan hydroxyl generators are not for use as surface microbial kill. They are for airborne microbial kills only, but are great for area and content deodorization.

TM: Hydroxyls are the second strongest oxidant in the world behind atomic fluorine. They are one million times more reactive than ozone, which means they break down a much broader range of odors and pathogens compared to ozone. We have yet to find an odor that Odorox cannot break apart. However, the most difficult project is typically pet urine. This is not because the ammonia is hard to break apart - it’s easy. It’s because the pets were probably there for years and the urine has soaked deep into the flooring which makes it difficult for contractors to fully remove the source. It’s important to remember that disaster-related projects are different and there are always variables to consider when assessing a project. Proper training always helps.

To know when the job is done, turn off the machines and go smell porous materials where you know the odor was present - drywall, cabinets, couches, clothes, etc.  If the odor is gone, the job is done. If the odor is still there, run the machines longer or move them around.

There you have it. Both sides of the argument, and evidence proving both hydroxyl and ozone work to remove odors during restoration and remediation work.  

The Ozone vs. Hydroxyl Debate

Extracted from Restoration & Remediation Magazine

Your basic cleaning service is not going to have the expertise to effectively deodorize your home. Take advantage of SERVPRO of Sunrise residential cleaning services to remove unwanted odors.

Need Cleaning Services?
Call Us Today – (954) 748-7887

Restoring Your Sunrise Commercial Property After A Water Damage Event

6/19/2019 (Permalink)

Commercial Water Damage Events Present Unique Challenges

Flooding and water damage events at Sunrise commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Sunrise

SERVPRO of Sunrise specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

www.SERVPROsunrise.com

Faster to any Broward County size disaster

12/11/2018 (Permalink)

Fire and water damages are never scheduled... Are you prepared?

From a burst pipe in an office building to faulty wiring in an apartment complex, fire and water losses are never planned, but they do occur. We at SERVPRO of Sunrise know there's no such thing as a small emergency when it threatens the welfare of the tenants and revenue of the property owner. Have you developed a through Contingency Plan? Is the emphasis on the first 24-48 hours to help you get back in your building as quickly as possible?

EMERGENCY READY PROFILE (ERP)

We can provide you assistance in developing an Emergency Ready Profile. As part of the well thought-out Contingency Plan, your ERP will contain critical information needed to begin mitigation and recovery services. 

Contact us at (954) 748-7887 to get your Emergency Ready Profile started for your facility. 

SERVPRO of Sunrise proudly serves all Broward County and surrounding areas. 

How to protect your building against water damage

11/28/2018 (Permalink)

Water damage is one of the most common reasons for insurance claims among businesses.

Water damage is one of the most common reasons for insurance claims among businesses. Not only is it expensive to remedy - it can also create health risks and bring the productivity of your business to a halt, costing you time and money.

Fortunately, there are a number of low-cost ways you can reduce the threat to your business. While water damage is usually associated with flooding, the most common sources are often overlooked.


HVAC Systems

Heating, ventilating and air conditioning (HVAC) systems are necessary in maintaining a comfortable work environment. However, if these systems are not properly maintained, they can cause serious, costly water damage.

Most HVAC systems produce condensation that needs to drain. Often, water is collected in a pan, and is then expelled through pipes either directly or with the assistance of a small pump. Excess accumulation in these pans can lead to corrosion and damaging water overflows.


Take Action

Include HVAC systems in building maintenance programs to ensure that all condensation collection pans, drains and condensation pumps are functioning properly.

Water Heaters

Water heaters hold and transfer water continuously. When water heaters fail, they release water and can cause significant property damage. Over time, deposits accumulate on the bottom of the water heater tank and corrode the tank liner. Moving water can also cause substantial wear and tear on a water heater tank and piping. In most cases, water heaters fail gradually over time, but not always.


Take Action

Regularly inspect your water heater for signs of failure and replace the unit every 10 years. Consider installing a water catch pan with a drain connected to a waste line, sump pump or to another method of channeling water out of the building. Automatic shut-off valves are also a great way to limit damage in the event of a leak or unit failure.

Damaged Roofing Systems

Your building’s roof is part of a complex system of coverings, flashing, metal work and sealants that work together to keep water out. Leaks in your roofing system can lead to rot and mould growth, and it can damage surfaces inside the building. Furthermore, severe roof damage can allow water to pool in your building, causing structural damage.


Take Action

Regular roof inspections are crucial to preventing water damage caused by roof leaks. Visually inspect your roof to verify that draining systems are clear of debris and functioning properly. Regular inspections should be supplemented with assessments by professional roofing maintenance providers, who can correct small deficiencies before they create more serious problems. Moreover, you should identify areas of your building that are susceptible to unusual amounts of snow, and plan to have the snow removed during the winter months.   

Faulty Windows

Windows require routine maintenance in order to remain water tight. The most important features to inspect are the beads of caulk and the seals between the windows and the building structure. Windows that are improperly sealed can allow water to seep into your building. It is important to keep in mind that a more complex window system may require additional attention to prevent damage.  


Take Action

Evaluate windows often. Reapply caulk and repair sealants during window inspections. Make sure to inspect windows after severe storms and take immediate action to repair windows, if necessary.

Exterior Walls

Exterior walls are designed to shed water; however, they are not built to hold back standing water. As water pushes against a building, it can deteriorate the protective layers, creating an entry point for water. The likelihood of water damage increases whenever landscaping or the grading of exterior soil allows water to drain toward or stand against walls.


Take Action

A visual inspection is the best way to detect areas where water is accumulating against your building. Altering the grade of your landscaping or installing a drain tile network to divert water away from exterior walls can provide low-cost solutions. Additionally, make sure to assess exterior walls after prolonged or intense periods of rain. Look for signs of erosion along the foundation and repair these areas immediately.

Freeze-ups

During severe cold spells, sprinkler systems and water pipes can freeze, burst and cause devastating water damage. Equipment that contains or uses water, produces condensation or relies on pneumatic controls is also susceptible to freezing and water bursts.


Take Action

Proper preparation is vital to preventing costly freeze-ups. Before cold weather sets in, identify all equipment, processes and piping that are susceptible to freezing. Additional insulation can be added to the exterior of pipes that are at risk of freezing. You can prepare at-risk equipment for cold weather by doing the following:
•Draining and securing any idle equipment
•Providing adequate heat or locating equipment in a heated enclosure
•Draining condensation from units
•Protecting it with suitable anti-freeze products

All building areas that are unusually difficult to heat or that lose heat rapidly should be identified. Maintain a minimum temperature of 4.4 degrees Celsius (40 degrees Fahrenheit) in these areas and consider installing thermometers to help monitor temperatures.

During the colder months, perform daily building inspections during periods of extreme cold to identify pipes that may be frozen. During inspections, turn taps on and look for a steady stream of water. If water flow is slow or nonexistent, your pipes may be frozen.

If you suspect that your pipes have frozen, have a professional plumber safely thaw them. Never attempt to thaw frozen pipes with an open flame. In the event of a burst pipe, turn off the water at the main shut-off valve and contact a licensed plumber immediately.

Sewer Backups

Sewer backups occur when sewer systems are over capacity or when a blockage is present. The excess water created from blockages can force sewage into buildings through floor drains, toilets and sinks.


Take Action

Sewer backups tend to develop over time, allowing businesses to take action before they reach a critical point. Having a professional inspect sewage lines regularly can allow for early detection of blockages. Licensed plumbers can install backwater valves on lateral sewer lines to prevent the sewage from backing up and flooding your building. One often overlooked cause of sewer backups are tree or shrub roots that penetrate pipes. Professional landscapers and plumbers can remove roots before it is too late.

Businesses should also prohibit the disposal of clog-causing items like grease and other foreign objects via sink or toilet to reduce their chances of causing a backup.

Improper Preparation and Leak Response

At times, serious water leaks are unavoidable. In these instances, it is imperative to act quickly to limit the scope of damage. While many businesses prepare for fires, medical emergencies and other serious events, few implement water damage response plans.


Take Action

All businesses should develop a water damage prevention and response plan. These plans will allow your employees to act as a vital first line of defense against water damage. Make sure your water damage plan includes the following items: 
•A water damage prevention checklist
•A list of emergency contacts for whenever water damage is discovered
•A leak-response kit, complete with mops, absorbent cloths, epoxy, plugs and wet-dry vacuums
•A valve-identification sheet complete with images and general descriptions, making it easy for employees to locate any shut-off valves in the event of a leak
•Water damage prevention training for employees that stresses the importance of reporting all signs of water damage no matter how minor the damage appears to be

By: Capri CMW Risk Advisor 

SERVPRO of Sunrise proudly serves the Sawgrass Mills, Woodlands, Inverrary and surrounding communities.

Have Questions? Contact us at

954-748-7887

What You Need to Know About Air Duct Cleaning

10/15/2018 (Permalink)

Air duct cleaning is a misnomer. In actuality, the entire HVAC system should be cleaned. Failure to clean all components of the system can result in recontamination of the entire system, thus minimizing the benefits of cleaning.

Just as you wouldn’t clean only half of your living room floor, you also would not want to clean only part of your HVAC system. NADCA recommends cleaning the entire HVAC system, including the following components:

  • air ducts
  • coils
  • drain pan
  • registers
  • grills
  • air plenum
  • blower motor and assembly
  • heat exchanger
  • air filter
  • air cleaner

There are two key components to HVAC cleaning: breaking contaminants loose, and collection of contaminants.

Breaking Contaminants Loose

Properly cleaning HVAC systems requires removing the sources of contamination. Source removal begins with the use of one or more agitation devices designed to loosen contaminants from the surfaces within the heating and air conditioning system. Examples of agitation devices include: brushes, air whips and compressed air nozzles or “skipper balls.” Agitation can also be achieved through hand-brushing or contact vacuuming.

Collection of Contaminants

During cleaning, the entire HVAC system is placed under continuous negative pressure (a vacuum) to prevent the spread of contaminants. Continuous negative pressure allows very fine particles to be removed from the system as they become airborne, ensuring that these particles are not released into the living space when the system is turned on after cleaning. This negative pressure also serves to extract the loosened contaminants, which are collected and removed from your home.

System Access

HVAC system cleaning is not a complex process, but each job is unique. Where possible, access to duct interiors should be made through existing openings such as supply diffusers, return grills, duct end caps and existing service openings. Cleaning technicians may need to cut access holes in the duct work in order to reach inside with various cleaning tools. Creation of these service openings, and their subsequent closure, requires craftsmanship and professional skills.

Equipment Requirements

There is a wide variety of equipment available to HVAC cleaning professionals. Both truck-mounted and portable vacuums can be used to stop the spread of contaminants and get the system cleaned to the NADCA Standard.

Antimicrobial Chemicals

Antimicrobial chemicals include sanitizers, disinfectants and deodorizers that can be applied to nonporous surfaces in HVAC systems to address microbial contamination and help control odors. Only chemicals registered with the United States Environmental Protection Agency (EPA) can be used. These products should only be considered after mechanical surface cleaning has been performed and if the need for such treatment has been deemed necessary. 

For more information on HVAC and air duct cleaning, call us today, (954) 748-7887

Source

Odor Removal Options

6/19/2018 (Permalink)

Ozone and Hydroxyl Generator Machines

Odor removal is a critical part of almost any restoration job. There are a variety of options available from masking agents to foggers to ozone and hydroxyl generators, and so on. Today, there is a rather big inner-industry debate being waged over the benefits and dangers of those latter two options. There is a clear advantage to using machines to eliminate odors from spaces and items rather than simply trying to mask them. 

This time around, odor removal experts are taking the stand to talk odor removal science to help you make an educated decision about which technology is right for your company.

Meet the Experts

What is the basic science behind your technology?

DH: Ozone is created when oxygen molecules (O2) are ‘sliced’ in half; the single oxygen atoms (O1) bond with ambient O2 molecules, creating ozone (O3 molecules). Ozone generators also produce ozone using these two principles- UV light and Corona Discharge.

RM: Manmade ozone is produced by two separate processes. One is with UVC ultraviolet light in the 185-nanometer wavelength. The second process is called corona discharge, which produces higher concentrations of ozone than UVC, for faster deodorization. Titan produces hydroxyls by subjecting humidity in the air to UVA light in the 365 to 385 nanometer wavelengths in the presence of a catalyst, usually titanium dioxide. This photocatalyst process splits an H off of H2O leaving OH – hydroxyl and an H.

TM: The Odorox technology was patented because it is the only process able to produce hydroxyl radicals that exit the chamber of the machine to eliminate odors not just in the air, but more importantly, odors that have been adsorbed by contents and structures. This is done by using multiple high energy ultraviolet lights inside the chamber of the hydroxyl machines. It converts water naturally found in the air to hydroxyl radicals, as well as oxy and peroxy- radicals that exit the machine. The hydroxyl radicals that exit the machine are able to eliminate odors, not mask or otherwise cover them up, by disassembling all of the odor molecules including those found deep inside porous materials.

How effective is your respective technology at removing the most common odors restorers see – like smoke, mold, biohazard waste, etc?

DH: The way ozone permanently neutralizes odors is by oxidation. The third oxygen atom in the molecule is loosely bonded to the stable O2 molecule, detaching itself from the O2 when it comes into contact with a receptive odor molecule. This permanently alters the molecular structure of the odor molecule, rendering it odorless. It doesn’t simply cover/mask odors with another odor, it basically removes the odor from existence. 

RM: Ozone is faster than hydroxyl at removing odors but must only be used in un-occupied areas. Ozone is great at removing any organic gaseous compound once the source has been removed. Ozone is great for use on mold, mildew, smoke, VOCs, bacteria, virus, etc… Titan hydroxyl generators are not for use as surface microbial kill. They are for airborne microbial kills only, but are great for area and content deodorization.

TM: Hydroxyls are the second strongest oxidant in the world behind atomic fluorine. They are one million times more reactive than ozone, which means they break down a much broader range of odors and pathogens compared to ozone. We have yet to find an odor that Odorox cannot break apart. However, the most difficult project is typically pet urine. This is not because the ammonia is hard to break apart - it’s easy. It’s because the pets were probably there for years and the urine has soaked deep into the flooring which makes it difficult for contractors to fully remove the source. It’s important to remember that disaster-related projects are different and there are always variables to consider when assessing a project. Proper training always helps.

To know when the job is done, turn off the machines and go smell porous materials where you know the odor was present - drywall, cabinets, couches, clothes, etc.  If the odor is gone, the job is done. If the odor is still there, run the machines longer or move them around.

There you have it. Both sides of the argument, and evidence proving both hydroxyl and ozone work to remove odors during restoration and remediation work.  

The Ozone vs. Hydroxyl Debate

Extracted from Restoration & Remediation Magazine

Your basic cleaning service is not going to have the expertise to effectively deodorize your home. Take advantage of SERVPRO’s of Sunrise residential cleaning services to remove unwanted odors.

Need Cleaning Services?
Call Us Today – (954) 748-7887

Immediate Service in Sunrise and Lauderhill

6/19/2018 (Permalink)

Immediate Service for Sunrise and Lauderhill Residents

For Immediate Servicein Sunrise and Lauderhill, Florida Call SERVPRO of Sunrise

SERVPRO of Sunrise provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Sunrise and Lauderhill. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 954-748-7887

Residential Services

Whether your home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your Sunrise or Lauderhill commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services

www.SERVPROsunrise.com/commercial-restoration-services

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration

Restoring Commercial Properties

6/18/2018 (Permalink)

Commercial Water Damage Events Present Unique Challenges 

Restoring Broward County Commercial Properties After A Water Damage Event

Flooding and water damage events at Broward County commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Sunrise

SERVPRO of Sunrise specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

http://www.SERVPROsunrise.com/employee-photos

http://www.SERVPROsunrise.com/company-profile

Faster to any Broward County Water Damage

12/1/2017 (Permalink)

Drying machines ready for a Water Damage!

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Sunrise provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Sunrise arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 954-748-7887

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Sunrise

SERVPRO of Sunrise specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

We proudly serve the Sunrise, Sawgrass Mills, Tamarac and surrounding areas. 

How to protect your building against water damage

11/28/2017 (Permalink)

Water damage is one of the most common reasons for insurance claims among businesses. Not only is it expensive to remedy - it can also create health risks and bring the productivity of your business to a halt, costing you time and money.

Fortunately, there are a number of low-cost ways you can reduce the threat to your business. While water damage is usually associated with flooding, the most common sources are often overlooked. 

HVAC Systems

Heating, ventilating and air conditioning (HVAC) systems are necessary in maintaining a comfortable work environment. However, if these systems are not properly maintained, they can cause serious, costly water damage.

Most HVAC systems produce condensation that needs to drain. Often, water is collected in a pan, and is then expelled through pipes either directly or with the assistance of a small pump. Excess accumulation in these pans can lead to corrosion and damaging water overflows.

Take Action

Include HVAC systems in building maintenance programs to ensure that all condensation collection pans, drains and condensation pumps are functioning properly.

Water Heaters

Water heaters hold and transfer water continuously. When water heaters fail, they release water and can cause significant property damage. Over time, deposits accumulate on the bottom of the water heater tank and corrode the tank liner. Moving water can also cause substantial wear and tear on a water heater tank and piping. In most cases, water heaters fail gradually over time, but not always.

Take Action

Regularly inspect your water heater for signs of failure and replace the unit every 10 years. Consider installing a water catch pan with a drain connected to a waste line, sump pump or to another method of channeling water out of the building. Automatic shut-off valves are also a great way to limit damage in the event of a leak or unit failure.

Damaged Roofing Systems

Your building’s roof is part of a complex system of coverings, flashing, metal work and sealants that work together to keep water out. Leaks in your roofing system can lead to rot and mould growth, and it can damage surfaces inside the building. Furthermore, severe roof damage can allow water to pool in your building, causing structural damage.

Take Action

Regular roof inspections are crucial to preventing water damage caused by roof leaks. Visually inspect your roof to verify that draining systems are clear of debris and functioning properly. Regular inspections should be supplemented with assessments by professional roofing maintenance providers, who can correct small deficiencies before they create more serious problems. Moreover, you should identify areas of your building that are susceptible to unusual amounts of snow, and plan to have the snow removed during the winter months.    

Faulty Windows

Windows require routine maintenance in order to remain water tight. The most important features to inspect are the beads of caulk and the seals between the windows and the building structure. Windows that are improperly sealed can allow water to seep into your building. It is important to keep in mind that a more complex window system may require additional attention to prevent damage.   

Take Action

Evaluate windows often. Reapply caulk and repair sealants during window inspections. Make sure to inspect windows after severe storms and take immediate action to repair windows, if necessary. 

Exterior Walls

Exterior walls are designed to shed water; however, they are not built to hold back standing water. As water pushes against a building, it can deteriorate the protective layers, creating an entry point for water. The likelihood of water damage increases whenever landscaping or the grading of exterior soil allows water to drain toward or stand against walls.

Take Action

A visual inspection is the best way to detect areas where water is accumulating against your building. Altering the grade of your landscaping or installing a drain tile network to divert water away from exterior walls can provide low-cost solutions. Additionally, make sure to assess exterior walls after prolonged or intense periods of rain. Look for signs of erosion along the foundation and repair these areas immediately.

Freeze-ups

During severe cold spells, sprinkler systems and water pipes can freeze, burst and cause devastating water damage. Equipment that contains or uses water, produces condensation or relies on pneumatic controls is also susceptible to freezing and water bursts. 

Take Action

Proper preparation is vital to preventing costly freeze-ups. Before cold weather sets in, identify all equipment, processes and piping that are susceptible to freezing. Additional insulation can be added to the exterior of pipes that are at risk of freezing. You can prepare at-risk equipment for cold weather by doing the following:

  • Draining and securing any idle equipment
  • Providing adequate heat or locating equipment in a heated enclosure
  • Draining condensation from units
  • Protecting it with suitable anti-freeze products

All building areas that are unusually difficult to heat or that lose heat rapidly should be identified. Maintain a minimum temperature of 4.4 degrees Celsius (40 degrees Fahrenheit) in these areas and consider installing thermometers to help monitor temperatures.

During the colder months, perform daily building inspections during periods of extreme cold to identify pipes that may be frozen. During inspections, turn taps on and look for a steady stream of water. If water flow is slow or nonexistent, your pipes may be frozen.

If you suspect that your pipes have frozen, have a professional plumber safely thaw them. Never attempt to thaw frozen pipes with an open flame. In the event of a burst pipe, turn off the water at the main shut-off valve and contact a licensed plumber immediately.

Sewer Backups

Sewer backups occur when sewer systems are over capacity or when a blockage is present. The excess water created from blockages can force sewage into buildings through floor drains, toilets and sinks.

Take Action

Sewer backups tend to develop over time, allowing businesses to take action before they reach a critical point. Having a professional inspect sewage lines regularly can allow for early detection of blockages. Licensed plumbers can install backwater valves on lateral sewer lines to prevent the sewage from backing up and flooding your building. One often overlooked cause of sewer backups are tree or shrub roots that penetrate pipes. Professional landscapers and plumbers can remove roots before it is too late.

Businesses should also prohibit the disposal of clog-causing items like grease and other foreign objects via sink or toilet to reduce their chances of causing a backup.

Improper Preparation and Leak Response

At times, serious water leaks are unavoidable. In these instances, it is imperative to act quickly to limit the scope of damage. While many businesses prepare for fires, medical emergencies and other serious events, few implement water damage response plans.

Take Action

All businesses should develop a water damage prevention and response plan. These plans will allow your employees to act as a vital first line of defence against water damage. Make sure your water damage plan includes the following items:  

  • A water damage prevention checklist
  • A list of emergency contacts for whenever water damage is discovered
  • A leak-response kit, complete with mops, absorbent cloths, epoxy, plugs and wet-dry vacuums
  • A valve-identification sheet complete with images and general descriptions, making it easy for employees to locate any shut-off valves in the event of a leak
  • Water damage prevention training for employees that stresses the importance of reporting all signs of water damage no matter how minor the damage appears to be

By: Contact a CMW Risk Advisor for more information and resources on insurance and risk-related matters.

We're Faster To Any Size Disaster and are just a phone call away at (954) 748-7887

Hurricane Frequently asked Questions...

11/28/2017 (Permalink)

The destruction of homes and businesses caused by hurricanes, as well as the disruption cause to daily lives of the residents, affects all of Florida citizens. Impact fenestration products are tested and comply with current industry standards and code requirements for repelling and dispersing water under defined performance conditions. The impact-resistant glass used in windows, sliding glass doors, and terrace doors is tested to ensure that it will resist direct impacts from wind-borne debris and high pressure caused by hurricane-force winds.

While these products perform as intended under specified conditions, windows and doors are not designed to be leak proof. As with other building components, the forces imposed on windows and doors by extraordinary events such as hurricanes can exceed their ability to keep out water, and water infiltration around the frames may occur when exposed to these conditions.

The following common questions and answers below regarding the performance of impact-resistant and non-impact-resistant windows and doors should help explain the overall performance of these products.

Hurricane-Related Frequently asked Questions

Q: If something hits my impact-resistant glass, will it break?

A: If struck, the impact-resistant glass can break, but it is designed to remain in the frame. This prohibits wind, water, or other debris from entering the structure and causing further - sometimes catastrophic - damage.

Q: Will windows and doors leak in a hurricane?

A: Not necessarily; however, wind speed, duration, direction, rain volume, and other natural phenomena that accompany a storm all contribute to and increase the possibility of leaks.

By: George Hanus, Marketing Manager for windoor Inc. For more information visit WinDoorInc.com

SERVPRO of Sunrise hopes that you made it through hurricane season safe and sound. For Water Damage, Fire Damage, or Mold Remediation please contact us at (954) 748-7887

We proudly serve the Sunrise, Tamarac, Lauderhill and surrounding areas. 

Three Ways An Electrician Can Help You

6/14/2017 (Permalink)

Electrical repairs

Hewn and Hammered: 3 Ways an electrician can help you

Most people are not aware that being an electrician is actually a very stable and consistent job. It may sound occasional and less interesting compared to other collared jobs where you go to office buildings with suits and briefcases, but it is actually a very satisfying and fun career path. First, an electrician is a staple job to any country, from third world countries to first world countries. Even in the future, where everything is flying and robots roam around doing different sorts of jobs, electricians will still be in demand if not the most demanded job by that time. As for the fun part, being an electrician will allow you to talk with a lot of people as you work with them in their electricity needs. You will be able to build a network with the building owners and business establishments that have their electrical systems managed by you. Furthermore, you would be able to have fun and mingle with a family as you try to fix their bulbs and lighting. The opportunity for social interaction is virtually unlimited.

If you are still wondering how being an electrician will be able to help you, then here are 3 objective ways that only electricians can help you.

Installation of new electrical system

Before a house, business or a building is fully operational, electrical systems must be installed properly in order to ensure that appliances and equipment will be able to function at their capacity. And without an electrician, it would be impossible to do it yourselves. It takes a lot of studying and planning before the wiring's are laid and are installed. Furthermore, equipment and appliances require different kind of voltages, power supply, switches and other specifications that only electricians can understand and provide. Without their services, a building or house will just be a skeleton and won't be able to serve their true purpose.

Maintenance, Inspection, Advisory

Regular maintenance of electrical systems and wirings are also done by electricians. Overtime, there will definitely be changes caused by different factors such as weather, wear and tear, accidents, and other unexpected circumstances. And only electricians will be able to ensure that the certain condition of your electrical system is functional and safe to use. And if they deem necessary, they would be able to provide repair and additional maintenance services.

Electricians also are capable of giving advice and recommendations for better electricity usage or wiring management. In some companies, there are even regular reports submitted by electrical companies to the top management containing observations, problems, and suggested solutions. This, in turn, will increase efficiency and productivity in the daily operations of the company.

Upgrade

And last but not the least, is that electricians are able to provide upgrade services. For example, today, a lot of households have been upgrading their lighting to LED in order to save on their electricity bills and also enjoy the benefits of a LED upgrade. And only reputable and expert electricians are able to ensure this kind of service. Without the knowledge and expertise of an electrician, there will be faults and even accidents that might even cause additional expenses.

If you want to know more about electricians and their services, visit electricians-portsmouth.co.uk.

by Tom Fowler

How is your generator?

6/1/2017 (Permalink)

Available and ready 24/7!

How is your generator?

Hurricane season is upon us, not to mention the every day occurrences of power surges and brown outs that are part of our daily lives here in South Florida.

So, what do you need to do to be prepared?

First and foremost, you need to test your generator on a regular basis. Permanent generators are usually simpler since they are on an automatic program that cycles their operation. These generators should be on a regular preventative maintenance program serviced by a generator company.

Now, let's talk about the portable generators.

Here is a simple safety checklist:

  1. Location

Make sure you locate the unit at least 10' away from any doors, windows or any other openings into your home.

  1. Avoid poisoning

You don't want to risk carbon monoxide poisoning. Install a battery type carbon monoxide unit closest to the area where fumes may enter your home.

  1. Wiring

Any cables used to connect to your home must be in good condition. Visually inspect them for any bare copper or frayed insulation. Just because it is a generator, doesn't mean it can't electrocute you!

  1. Interlink Switching

This prevents you from accidentally back feeding power back into the incoming power grid from the utility company. If you don't understand this, call us and we will explain it or give you a free inspection, making sure that your connection is safe.

  1. Voltage

Make sure you have the proper voltage going into your electrical system. If not, you can damage sensitive equipment. Most generators have a volt meter on the unit. If it doesn't read 120/240 volts, you risk problems.

These are just the basics.

As always, we're at your service 24/7. We thank you for your continued support and look forward to servicing your needs in the future.

By: Excel Electrical Group, Inc.

Call us at SERVPRO of Sunrise at

954-748-7887 if you have any questions. We can usually answer them over the phone.

Should All Floor Surfaces Have High Gloss?

5/23/2017 (Permalink)

Floors

First of all, let’s be clear in that you are the customer and you ultimately pay all the bills, which keeps the vendor employed providing custodial services. Thank you for your business. It appears that your predecessor, who helped design this facility, chose different surfaces for appearance and esthetic reasons and was clear with the vendor about what services should be performed on the different types which range from regular VCT (vinyl composite tiles) to LVF (luxury vinyl floors) to rubber to wood to synthetic flooring to epoxy terrazzo to various sizes of ceramic tiles with grout. Unfortunately, none of this information appears to have been in writing. 


When she left and you came on board, you immediately demanded that all hard floors had to be shiny which goes against custodial best practices, manufacturers’ recommendations and the current budget in place. Based on a quick survey, only 35 percent of your floor surface is designed to have a high gloss requiring the use of finish/burnishing/stripping procedures. The rest, according to the manufacturers’ web sites, describe a matte finish with no wax (finish/seal) required or expected. You may actually void the warranty on some of the flooring if you apply seal/finish and then remove it with a high pH stripper (over 10.5).

I highly recommend you modify the contract specifications to clarify hard floors that require finish and others that should be maintained “as per manufacturers’ directions.” A clean, matte finish that is safe to walk on and less expensive to maintain is what your predecessor intended. The suggested modification could save your budget and well as keep your facility greener.

The use of finish/stripping/scrubbing/burnishing on many of today’s hard floors is unnecessary, not friendly to the environment and can be labor intensive.

Mickey Crowe has been involved in the industry for over 35 years. He is a trainer, speaker and consultant - Sanitary Maintenance - Cleaning Insider

How to Successfully live under a homeowners association Part 1

3/17/2017 (Permalink)

SERVPRO of SUNRISE Fire & Water -Cleanup & Restoration (954)748-7887

You may own your home, but your HOA calls most of the shots.

by Teresa Mears.

If you buy a condominium, townhouse  or single-family home in a newer development, you're likely to become a member of a community association.

About 20 percent of Americans live in a community governed by a condo association, homeowners association or co-op board, according to the Community Associations Institute, which educates volunteer board members and association management professionals. The number of communities covered by associations has grown from about 10,000 in 1970 to more than 333,000 today.

Community association come with rules that determine everything from the number of pets you can own to what color you can paint your front door.Some include amenities such as pools, clubhouses and golf courses,while others provide services such as road maintenance and streetlights.

The associations are set up by developers and then turned over to a volunteer board of homeowners once all the units in the development are sold. Those volunteers are responsible for making sure facilities are maintained,collection maintenance dues and enforcing the rules.  

SERVPRO of Sunrise 

(954)748-7887

Restoring Your Sunrise Commercial Property After A Water Damage Event

11/23/2016 (Permalink)

Commercial Water Damage Events Present Unique Challenges

 

Flooding and water damage events at Sunrise, tamarac, sawgrass corporate, weston, lauderhill commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Sunrise

SERVPRO of Sunrise specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

 

Prevent Electrical Fires

11/1/2016 (Permalink)

Business owners should repair electrical systems on a regular basis.

          Attention business owners!

Commercial Fire Damage may occur in your factory or store. There are steps that are necessary to take in order to avoid the risk of a devastating fire in your building.

Factories, retail establishments and restaurants have a higher incidence of dangerous fires due to the extensive amount of electrical cables and hot machinery that are used by employees. Because of the complex nature of power distribution systems in a commercial building, a business owner must maintain certain safety protocols. Here at SERVPRO we have a few steps for owners to protect their commercial property.


Repair Electrical Systems on a Regular Basis
Many commercial buildings have very old electrical wiring, circuit breakers and switches that can lead to hot sparks that cause fires. Electric systems are typically located inside walls and ceilings where it's hard to inspect before adding new machinery and appliances that require more power. In many cases, businesses overload old wiring, causing overheated systems that begin to smoke and burn.


Hire Professionals to Inspect a Business’s Electrical System
While business managers can inspect switches and wires visually on the outside of walls and ceilings, a professional electrician is required to test many electrical components such as industrial lighting or air conditioner wiring. During the inspection, the electrician will use a building’s blueprint to find any dangerous hot spots. After an inspection, a business owner should have a list of necessary repairs to avoid future fire damage.


Prevent Commercial Damage with Quality Safety Equipment
Safety laws require commercial establishments to have safety equipment located in easily accessible locations to extinguish a small fire quickly before it spreads. The safety equipment needed includes fire sprinklers on the ceilings and fire extinguishers on walls. Fire safety equipment requires routine maintenance and occasional replacement. Government inspectors maintain a regular inspection schedule to ensure safety equipment is up-to-date.


Train Employees to Prevent Commercial Fire Damage
Employees should have adequate safety training to use the equipment and also know how to use machines correctly to avoid starting a dangerous fire. Management should have a written plan in place for employees to report malfunctioning machines, frayed wires or hot components as soon as possible. If a fire does occur, then employees should understand how to leave the building immediately and contact firefighters. After a fire is extinguished, never try to make repairs but contact the professionals at SERVPRO OF SUNRISE instead. SERVPRO professionals are trained and have the expertise to repair any commercial property.

SERVPRO of Sunrise is part of a special Disaster Recovery Team strategically located throughout the country to respond to large-scale disasters.

We are proud to serve our local community. 

When your commercial property has fire damage, we have the experience and expertise to help.  Give us a call at (954) 748-7887.

Download your SERVPRO ERP App NOW!

9/22/2016 (Permalink)

When fire or water damage strikes, you can be ruined or you can be READY.

SERVPRO® Ready Plan is a tool for property managers and owners, both residential and commercial. It allows for the creation of an Emergency READY Profile. By developing a SERVPRO Emergency READY Profile for your home or business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your home or business.

SERVPRO provides a mobile application for instant contact during emergencies.

  • A no cost assessment of your facility.
    This means there is no need to allocate funds, giving you a great value at no cost.
     
  • A concise Profile Document that contains only the critical information needed in the event of an emergency.
    It will only take a little time to complete and will not take you away from current projects. But it will save a lot of time if ever needed.
     
  • A guide to help you get back into your building following a disaster.
    This can help minimize the amount of time your business is inactive by having an immediate plan of action.
     
  • Establishes your local SERVPRO Franchise Professional as your disaster mitigation and restoration
    You have a provider that is recognized as an industry leader and close by.
     
  • Identification of the line of command for authorizing work to begin.
    This saves time so we can begin the work of mitigating the damage which can save you time and money.
     
  • Provides facility details such as shut-off valve locations, priority areas and priority contact information.
    Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency you are "Ready for whatever happens."

How to get started:

STEP 1: Visit SERVPRO.com/ready. Register for an account using your email address as your username and choose a password.

STEP 2: Choose your preferred SERVPRO Franchise Representative to contact in the event your home or business experiences water, fire, mold or other type of damage.

STEP 3: Begin creating ERPs for all of your properties.

STEP 4: Download the SERVPRO Ready Plan Application on your iPhone, tablet, Android or Blackberry device from the respective App Store.

STEP 5: Launch the Ready Plan App and sign in using the same username and password from STEP 1.

The ERP program makes sense, it is flexible in its usage and benefits, and can even be synced to other business connections like your computers, tablets, and smartphones. In times of stress, this app will help alleviate pressure and panic and provide you with a fast means of contacting the first responders and SERVPRO of Sunrise to mitigate losses.

We're Faster To Any Size Disaster and are just a phone call away at (954) 748-7887

September: National Preparedness Month

9/7/2016 (Permalink)

Are you Nature Ready?

BE READY!

SERVPRO Emergency READY Profile

As many as 50% of businesses close down following a disaster, according to the latest research. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind. And knowing you are "Ready for whatever happens" speaks trust to your clients and employees that in the event your business is affected by a disaster, they don’t necessarily have to be.

By developing a SERVPRO Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

  • A no cost assessment of your facility.
    This means there is no need to allocate funds, giving you a great value at no cost.
     
  • A concise Profile Document that contains only the critical information needed in the event of an emergency.
    It will only take a little time to complete and will not take you away from current projects. But it will save a lot of time if ever needed.
     
  • A guide to help you get back into your building following a disaster.
    This can help minimize the amount of time your business is inactive by having an immediate plan of action.
     
  • Establish SERVPRO OF SUNRISE as your local SERVPRO Franchise Professional disaster mitigation and restoration provider.
    You have a provider that is recognized as an industry leader and close by.
     
  • Identification of the line of command for authorizing work to begin.
    This saves time so we can begin the work of mitigating the damage which can save you time and money.
     
  • Provides facility details such as shut-off valve locations, priority areas and priority contact information.
    Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency you are "Ready for whatever happens."

Ready to Get Started? Learn more or

Call SERVPRO of Sunrise at 954.748.7887

SERVPRO of Sunrise in Broward County provides 24 hour Emergency Services!

6/29/2016 (Permalink)

Production training !

Ready to Help!

SERVPRO of Sunrise is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Always Answer our Phones. 
Call Today - 954-748-7887

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Sunrise has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Sunrise

SERVPRO of Sunrise specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Meet Our Crew