Step 2: Inspection and Water Damage Assessment
Our Water Damage Restoration Process
When responding to a water damage emergency, we begin with a thorough inspection of the damage to your home or property, including a damage assessment to the replacement of flooring, walls and ceilings. At this stage, our professionals are trying to determine the scope of the damage in your property, to determine a class and category of water damage to help develop the best appropriate plan of action to restore your property to preloss condition. Water damage restoration is a multi-step process that should be handled by an experienced, certified, licensed water restoration contractor. For a stress free claims process, SERVPRO of Sunrise works with your insurance to help manage the insurance process and paperwork.
Identify and Stop the Water Source
We will check for the source of moisture in your home or business. The source must be stopped before any restoration or drying of the building can be successful.
- Stop the Source
- Check for Contaminated Water
Identify the Type of Water
We will identify the category and classification of water damage to ensure our professionals restore your property based on industry guidelines. The level of contamination of the water will affect the specific restoration processes we use.
- Category 1: "Clean Water"
- Category 2: "Gray Water"
- Category 3: "Black Water"
Survey the Extent of the Water Damage and Inspect the Premises
We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration. In addition, we will inspect for safety concerns that may be evident. If there are any safety issues like lead or asbestos, please bring them to our attention.
- Survey Damage
- Complete Safety Inspection
Move or Block Furniture
We move furniture and property contents and block items to help prevent rust or furniture stains on wet carpet.
- Block Furniture